For Business

Enjoy a faster online business experience

We have helped over 900 businesses benefit from digital technology and faster broadband.

Our Superfast Business programme has now closed.

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The Solution

Once fibre was available we have seen increased work flow, projects have been turned around quickly and been more efficient. We have increased our client base due to our services and finished work to even the tightest deadlines that were impossible before. Moving from download: 5.60 Mb/s – Upload: 0.85 Mb/s to download: 74.74 Mb/s – Upload: 18.90 Mb/s has given all clients the ability to download our content, and in some cases such as the BBC, where we transfer large video files to meet air time deadlines, it has become very succesful and reliable. Technology is now enabling us rather than hindering us.


A richer conversation

Social media and digital marketing allow you to have engaging, two way conversations with potential customers.

No more barriers

There are no geographical boundaries, so your new customers could be everywhere and anywhere.

Improved customer relations

Cloud based Customer Relationship Management (CRM) systems mean you have access to the same tools as larger companies – with all the same benefits, but for a fraction of the cost.


mediafour

“As a media business we deliver content to our clients via an ftp site. The speed at which our clients such as the BBC can acccess our work and feedback is vital to our bottom line and work flow.”

Michelle Barker, Producer


Media Four
Expanding our services to include an on-site Chroma Key studio meant we needed to move sites. A suitable location was found less than 2 miles away on the Hursdfield Business Park in Macclesfield. The new site has given us the space and facilites we needed to grow as a business however it lacked suerfast broadband even though the cabinet was 100 yards away. To compete nationally but keep local we needed fibre broadband.

How it helped

  • Improved communications with customers
  • Quick and reliable delivery of content

This meant

  • Improved productivity
  • Overall cost reduction
  • Customer retention and new customers generated

Impact on Productivity

The Challenge

The internet was simply too slow. High levels of data transfer meant that prior to having fibre broadband our clients would take twice as long to feedback to us, inturn creating a workflow problem and stretching our clients realtionships.

The Solution

Once fibre was available we have seen increased work flow, projects have been turned around quickly and been more efficient. We have increased our client base due to our services and finished work to even the tightest deadlines that were impossible before. Moving from download: 5.60 Mb/s – Upload: 0.85 Mb/s to download: 74.74 Mb/s – Upload: 18.90 Mb/s has given all clients the ability to download our content, and in some cases such as the BBC, where we transfer large video files to meet air time deadlines, it has become very succesful and reliable. Technology is now enabling us rather than hindering us.

You can work smarter, faster, better. Superfast broadband will help you improve productivity and use your resources more effectively. For example, you might want to enhance your customer communications with social media – getting more bang for your buck.


Work from anywhere

Cloud based document sharing means you can work from anywhere. Fibre broadband at home means you can even catch up in the garden!

Work smarter

Now you can share assets and even collaborate on documents in real time. And high quality videoconferencing means you can be sure you’re seeing eye to eye.

Reduce your assets

Say goodbye to costly investments in IT systems, and all the pain of upgrades. Let the cloud be your datacentre, and switch to simple pay as you go payment options.


SCS Technologies Ltd

“Our old service was constantly dropping out and we could not guarantee the high level of seamless service and response our customers expected from us. Since we installed our new fibre to the premise service this is now possible and we can send or receive at the same high speed, something that was impossible with our old service and be confident that our connection will be completely resilient.”

Mark Kenyon SCS’s Managing Director


SCS Vans parked

How it helped

  • Increased Productivity
  • Ability to send and receive data at high-speed
  • Enabled engineers to work more efficiently

This meant

  • IImproved flexibility
  • Faster decision-making
  • Customer service improvements

Based in Woolston near Warrington, SCS Technologies design, install and maintain communication technology, including wireless, internet and multimedia systems. Established for over 20 years, SCS serve a wide range of private and public sector clients, including social housing providers and many large national hotels chains. Prior to installing a fibre service, their broadband service was unreliable and was impacting on both internal and external communications, including their cloud based job logging system for one of their major national clients.


Impact on Efficiency

The Challenge

Delivering a high-level of seamless customer care and responsiveness with an unreliable and slow broadband service.

The Fibre Solution

The faster speeds have resulted in a wide range benefits to the business such as enabling engineers in the field to video-conference direct to their Warrington base via their tablet computers and allow a cloud based ‘Drop box’ system for sharing documents throughout the business.

Your business will be able to respond to market conditions at greater speed. Also, you can deal with new regulations and procurement guidelines, without all that waiting around. Why? Because superfast broadband lets you move your systems into the cloud without worrying about whether you can all access them reliably. Upgrade, compliance and security become someone else’s problems.


Cope with ease

Deal with regulatory compliance without having to manage and implement costly system upgrades. Rent cloud-based services with the updates included in the monthly costs.

Keep up-to-date

When it’s this fast to upload and download content, you don’t have to keep that outdated catalogue on your laptop. And your customers benefit too; uploading web site content – even video – takes seconds, not hours.

React quickly

Time is of the essence in business, and now you’ll have the speed to react to change.


Vibe

“Before we had fibre the internet would definitely slow down at peak times when everyone was online. We handle a lot of large files and our work involves uploading websites onto servers. Often this would make everything noticeably slow down, which was far from ideal.”

Isaac Allison, Senior Designer

Issac from Vibe

Vibe is an integrated agency offering brand, digital and PR services. The Macclesfield-based team of 14 work with a cross section of clients, from visionary SMEs to large corporates and global operators.


How it helped

  • Increased Productivity
  • Ability to send and receive data at high-speed
  • Enabled designers to work more efficiently

This meant

  • Improved flexibility
  • Better service for clients
  • A future-proof IT strategy

Impact on the business

The Difference

Since accessing a faster broadband service things have been much better, transforming the way the team works and engages with clients. Isaac continued: “It’s been amazing how quickly files come down the line now and, likewise, when we need to send files externally, this can be done in seconds. Even practical things like backing up our work each day to a cloud storage facility can now be completed in a quarter of the time it previously took.”

The Future with Fibre

Isaac is also looking to the future and how the business can embrace other services that were out of reach as a result of their previously slow speed: “We are now looking at how we can use cloud stored software that can be constantly updated for all our creative, design and email needs, plus video conferencing with clients to save time and travel costs. As a growing team we can be confident that our broadband speeds can cope with increased demand – we can’t imagine going back to our old speed now!”

Every business relies upon customer, product and commercial data. Now it will be easier to protect these valuable assets and resources – and you can feel confident they are backed up and easy to recover, in an instant.


Hassle-free back up

Now it only takes a few minutes to back-up (or restore!) valuable information.

Recover data

Without your customer and billing data your business wouldn’t last a fortnight. Make sure that they are backed up offsite, and securely archived. Don’t leave your business dependent on that ageing server under your desk!

Flexible

You can access your data, files and information easily and securely – and from anywhere


UKNetWeb

“Superfast broadband takes us into the superleague.”

Toby Parkins, Managing Director


UK.net

UKNetWeb is a technical web development company, and one of the first businesses in the UK to benefit from Superfast download speeds of 100Mbps. With 7 staff, the company provides high quality web software solutions for a wide range of international clients.


UK NET logo

How it helped

  • Quicker file transfers
  • Improved collaboration with clients through video conferencing
  • Multiple users online at the same time with no slowdown
  • Data could be backed up to the cloud

This meant

  • Increased productivity
  • Strengthened customer relationships
  • A competitive edge
  • Reduced storage costs

Impact on productivity

Time saving

Superfast has saved us loads of time on particular tasks, especially where we’re transferring large amounts of data for the eCommerce sites we develop. The impact on productivity has been phenomenal – when we’re synchronising websites, a task that might have taken an hour before now takes 5 minutes.

Client collaboration

Now we have Superfast we can take collaborative work with clients to the next level. We now offer a new service to clients whereby they can log into our archive systems to check out software codes, it’s far more effective and saves a huge amount of time.

Video conferencing

We now carry out regular review meetings with all our clients, and make these meetings more effective through desktop sharing and video conferencing on Skype. The quality of the video and the synchronisation is brilliant now we have Superfast broadband! This makes the meetings so much more productive.

Superfast broadband gives your business the means to take-up services that can have a very real impact on your bottom line. For example, technologies Voice Over IP solutions and video conference conferencing.


Cut IT costs

You can minimise the expense of technology infrastructure by moving to cloud based services for CRM, billing and support.

Cut travel costs

Why travel to meetings when you can video conference?

Save time

Time is money. With faster upload and downloads, you’ll all work more efficiently.


Global Adventure Challenges

“Putting customer service at the heart of our business is key to everything we do. We’re hot on detail and efficiency, and deliver it at every level, which is why it’s imperative that we have the most modern systems and connections, including superfast fibre.”

Daniel Sadler-Roberts, IT Manager

Daniel Roberts

Global Adventure Challenges is a tour operator that works exclusively for charities, organising UK, European and international events. The business employs around 50 people. “We needed a fast and reliable communications service. Problem was, we didn’t have one. We had a tired old broadband connection that could muster an upload speed of half a Meg and a download speed of 10 Megs at best,” says Daniel Sadler-Roberts, IT Manager. “Frankly, we couldn’t carry on like that, which is why we were so relieved when we heard that Fibre to the Premises (FTTP) was coming to our neck of the woods. The speed is important. FTTP allows us to upload at 20 Megs and download at whopping 80 Megs.


How it helped

  • Increased Productivity
  • Reduced down-time
  • Enabled staff to work flexibly

This meant

  • Improved flexibility
  • Overall cost reduction
  • Customer service improvements

Impact on Productivity

The Challenge

“We rely heavily on the internet, especially when we’re planning event routes. If two of our researchers were online at the same time with the old broadband connection, it would stretch our bandwidth to the limit. So much so that if someone else wanted to send an email with attachments, they would have to wait.

The Fibre Solution

“FTTP is like a breath of fresh air by comparison. Everyone in the office can do what they need to do online. And they can do it exactly when they need to, without interrupting anyone else. They can even work from home in exactly the same way as they do in the office, courtesy of a secure connection to their PC back at base. Productivity has shot up since we got FTTP. And I no longer get complaints from colleagues about slow connections or being unable to get online, which is something of a relief.

We’ve also brought certain services in house. For example, we now host the small informational websites we publish for bespoke events. In addition to putting us back in control, this FTTP-enabled solution is set to save us hundreds of pounds a year in data centre charges.”